Privacy Notice
NatWaste Limited takes care to protect the privacy of our customers, suppliers, employees, website users and business contacts.
This privacy notice explains how NatWaste Limited collects, uses, stores and protects personal information. It also explains your rights under UK data protection law.
Who We Are
Trading name: NatWaste Limited
Company number: 09098099
Registered office: Suite 5, Ber-Mar House, Rumer Hill Business Estate, Cannock, WS11 0ET
Website: www.natwaste.com
Contact for data protection enquiries:
General Manager
NatWaste Limited
Suite 5, Ber-Mar House
Rumer Hill Business Estate
Cannock
WS11 0ET
Email: accounts@natwaste.com
What Personal Information We Collect
NatWaste may collect and process personal information relating to customers, suppliers, employees, business contacts and website users.
This may include:
– Name and contact details
– Business address
– Email address
– Telephone number
– Company details
– Director or authorised contact details
– Supplier account information
– Customer account information
– Payment and invoicing information
– Information provided through forms, enquiries or account applications
We only collect information that is necessary for legitimate business purposes, service delivery, account management, compliance and communication.
Why We Use Your Information
NatWaste uses personal information to provide waste management services and manage business relationships.
We may use your information to:
– Provide quotations
– Open and manage customer accounts
– Arrange waste collection and disposal services
– Issue purchase orders to suppliers
– Process invoices and payments
– Communicate about services
– Maintain accurate business records
– Comply with legal and regulatory requirements
– Improve our services
– Keep our website safe and secure
Lawful Basis for Processing
NatWaste processes personal information where it is necessary for contractual obligations, legal obligations, legitimate business interests, or where consent has been provided.
For customers and suppliers, we usually process personal information because it is necessary to provide services, manage accounts, issue purchase orders, process invoices, and meet contractual responsibilities.
In some cases, we may rely on legitimate interests where we use business contact information in a way that people would reasonably expect and where there is minimal privacy impact. The ICO explains that legitimate interests may be appropriate where information is used in ways people reasonably expect and with minimal impact on privacy.
Who We Share Information With
NatWaste may share personal information where necessary to provide services, manage accounts, or comply with legal obligations.
We may share information with:
– Suppliers
– Subcontractors
– Service providers
– Professional advisers
– Group companies within the NatEco group
– Regulatory authorities where required by law
We only share information where it is necessary and appropriate.
International Transfers
NatWaste does not normally transfer personal data outside the UK or European Economic Area.
If this changes, we will ensure appropriate safeguards are in place.
How Long Do We Keep Information
NatWaste keeps personal information only for as long as necessary for the purpose it was collected.
This may include retaining information for account management, service records, legal obligations, tax requirements, dispute resolution and business administration.
Your Rights
You have rights under UK data protection law.
These may include:
– The right to be informed about how your information is used
– The right of access to your personal information
– The right to correct inaccurate information
– The right to request deletion of information
– The right to restrict processing
– The right to object to processing
– The right to data portability
– Rights relating to automated decision making and profiling
The ICO confirms that individuals have the right to be informed about the collection and use of their personal data, including the purposes of processing, retention periods and who the information is shared with
How to Contact Us
If you have any questions about this privacy notice or how NatWaste uses your personal information, please contact:
General Manager
NatWaste Limited
Suite 5, Ber-Mar House
Rumer Hill Business Estate
Cannock
WS11 0ET
Email: accounts@natwaste.com
Complaints
If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the matter.
You also have the right to complain to the Information Commissioner’s Office.
Changes to This Privacy Notice
NatWaste may update this privacy notice from time to time. Any updates will be published on this page.
For more information, please visit Environment Agency here
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